Privacy Policy

Last updated: January 2, 2025

1. Information We Collect

Northwest AI Consulting ("we," "us," or "our") collects information you provide directly to us, such as when you:

• Fill out contact forms or request consultations
• Subscribe to our newsletters or communications
• Participate in surveys or provide feedback
• Contact us via email, phone, or other communication methods

The types of information we may collect include:

• Name, email address, phone number, and company information
• Project requirements and business information you choose to share
• Communications between you and our team
• Technical information about your AI implementation needs

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI consulting services
• Respond to your inquiries and provide customer support
• Send you technical updates, security alerts, and administrative messages
• Develop custom AI solutions tailored to your business needs
• Comply with legal obligations and protect our legal rights
• Prevent fraud and enhance the security of our services

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: Information may be transferred in connection with mergers, acquisitions, or asset sales
• Consent: We may share information with your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a structured format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at consulting@nwai.co.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookies through your browser settings.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Northwest AI Consulting
Email: consulting@nwai.co
Phone: +1 (503) 298-4673